Terms of Use and Privacy Policy

Terms of Use and Privacy Policy – ArteMG

Acceptance of Terms

By accessing and using the ArteMG website, you agree to the Terms of Use outlined here and to our Privacy Policy, which aims to protect your personal data in accordance with the Brazilian General Data Protection Law (LGPD) – Law No. 13,709/2018. By browsing, registering, or making purchases on our site, you acknowledge that you have read, understood, and fully accepted the terms described below.

Purpose of Content

All content on the ArteMG website—including text, images, videos, layout, and design—is intended solely for personal and informational use. All content is protected by copyright and other intellectual property laws. Unauthorized reproduction, modification, redistribution, or any other use of the content is strictly prohibited without prior express permission from ArteMG.

Data Collection and Use

To ensure the best user experience and security, ArteMG collects personal data such as name, phone number, email address, and browsing data only with your consent and in compliance with the LGPD. This data is used for:

Processing orders and transactions;
Personalizing content and offers based on your preferences;
Communicating product updates, promotions, and service improvements.

User Rights

We are committed to protecting and respecting your privacy rights under the LGPD. You have the right to:

Request access to your personal data we hold;
Correct outdated or incorrect information;
Request deletion of your data (where applicable);
Withdraw any consent given for data use at any time.

To exercise these rights, please contact us through the service channels provided on our website.

Information Security

ArteMG employs advanced security standards, including encryption and access control systems, to protect user data. Our technology infrastructure is regularly updated to ensure confidentiality, integrity, and data security. While we take stringent security measures, we cannot guarantee absolute protection against all threats.

Limitation of Liability

ArteMG is not liable for:

Damages resulting from misuse of the site or its content;
Errors due to third-party attacks or invasions;
Content, security practices, and privacy policies of external sites accessed through links on our website.

Purchases and Transactions

Purchases on our site are governed by the terms stated on the checkout page and by this document. All financial transactions are processed securely, and payment data is handled exclusively for order processing.

Changes to the Terms of Use

ArteMG reserves the right to modify the Terms of Use and Privacy Policy at any time to comply with legislative, regulatory, or commercial changes. Any updates will be posted on this page in advance. We recommend reviewing these terms regularly.

Contact and Questions

For any questions, suggestions, or requests regarding the Terms of Use or Privacy Policy, please contact us through the support channels available on our site.

Brazilian General Data Protection Law (LGPD)

The LGPD (Law No. 13,709/2018) was established to guarantee privacy and freedom rights of citizens, promoting transparency and security in the handling of personal data. It sets strict guidelines for processing personal information, applying to all individuals and organizations handling data of individuals located in Brazil.

ArteMG is committed to transparency and security of user data, following LGPD guidelines to protect data subjects’ privacy and control over their information.

By interacting with our site and providing your data, you consent to our data handling practices including collection, processing, storage, and sharing as described here. Users have full rights to consult, correct, or delete their information, and to manage their consent.

LGPD Principles Applied by ArteMG

ArteMG complies with LGPD principles, ensuring:

Purpose: Use of personal data only for the purposes communicated to the data subject.
Adequacy and Necessity: Collecting only necessary and adequate data for the services offered.
Transparency: Clear communication regarding data use.
Security and Prevention: Adoption of rigorous technical and organizational measures to protect data against unauthorized access, loss, or breaches.
Accountability: Responsible data management and readiness to clarify any doubts.

Sanctions and Compliance Commitment

The LGPD provides sanctions such as warnings, fines, blocking, or deletion of personal data for non-compliance. ArteMG adopts preventive measures and best practices in information security to ensure full respect for data subject rights and privacy protection.

Privacy Policy

1. Collection of Personal Information

Data is collected securely during registration, purchases, form submissions, and user interactions on the site.

2. Use of Information

Collected data is used to:

Process orders and commercial transactions;
Send operational, promotional, and news information about our products;
Personalize user experience based on interests and preferences;
Manage and optimize our services.

3. Data Sharing

ArteMG does not share personal data with third parties except:

With contracted service providers assisting site operations (e.g., payment processing);
When required to comply with legal obligations or court orders;
With your prior consent when necessary.

4. Data Subject Rights

According to LGPD, you have the rights to:

Access your personal data;
Correct inaccurate or outdated data;
Request deletion of data, where applicable;
Revoke consent at any time.

To exercise these rights, please contact our team via the service channels.

5. Data Security

ArteMG uses data encryption and strict protection measures to prevent unauthorized access. Access records are maintained to control and monitor any unauthorized attempts.

6. Changes to Privacy Policy

This policy may be updated periodically. Changes will be communicated here in advance. We recommend reviewing this document regularly.

Personal Data Security

ArteMG employs encryption technology and other advanced security methods to safeguard personal information such as name, address, and payment details. Access to data is restricted to authorized personnel only. Our website is kept up-to-date with legal security requirements.

ArteMG prioritizes user data privacy and protection, applying rigorous security standards to prevent unauthorized access, loss, or alteration of information.

Our site (arte-mg.com) complies with all legal security requirements and adopts necessary technical and organizational measures to protect personal data. We reserve the right to update this policy to meet legal or security improvements, notifying users here in advance.

Use of Personal Information

Personal data collected from clients is used to:

Identify users and understand their interests to improve our products and services;
Tailor products and services to user preferences;
Develop new products and provide operational and commercial communications about ArteMG products;
Conduct necessary communications for service delivery via email and other authorized channels.

ArteMG Commitments

ArteMG commits to:

Promptly update any personal information upon user request;
Not disclose user emails without prior authorization except when legally required;
Allow users to unsubscribe from communications at any time;
Not sell or share client personal data except for ArteMG communications with relevant updates and promotions.

User data is kept confidential, disclosed only upon court order or explicit user consent.

Email Marketing Practices

ArteMG follows the Self-Regulation Code for Ethical Email Marketing. Promotional emails are sent only with user consent, and recipients may unsubscribe at any time via a link in all communications.

We oppose unsolicited emails (SPAM) and guarantee our messages never include requests for sensitive data confirmation, executable files, or suspicious links.